About us
UniCrush is owned and operated by AcuMedia Corporation, a California Company.
UniCrush has a Data Protection Officer who can be reached at [email protected].
Information we process
UniCrush is a dating, meeting and socializing platform for adults. We provide this service through an online mobile app for Android and iOS devices.
By creating an account on UniCrush, you enter a legal agreement with us and we process your data in order to provide your service under the terms of that agreement.
You can only become a member of UniCrush or use its features if you’re age 18 or over or the age of majority in the country in which you reside if that happens to be greater than 18.
To join UniCrush you will have to register an account through the in-app register form (“Register” button), where we ask you to provide information about you as your name, surname, email address, date of birth, phone number.
You also can provide other details about yourself such as a description and a profile picture, but these are optional.
Because you control your user profile, these details (other than name, email address and phone number) are available to you to update/change/edit at any time by accessing your “Profile” tab.
If, for some reason, you want to change your email address, you can contact us at [email protected] and we can help you out with that.
Please be careful about posting sensitive details about yourself on your Profile such as your religious denomination and health details. While you may voluntarily provide this information to us when you edit/update your Profile, including your sexual preferences and ethnic background, there is no requirement to do so. Please remember that photographs that you post on UniCrush may reveal these kinds of sensitive personal data. Where you do upload and choose to tell us sensitive data about yourself, you are explicitly consenting to our processing your information and making this public to other users.
For safety and security and to ensure you have the best possible user experience, we require users to verify their accounts and might ask for your phone number. We want to make sure you’re not a bot and it’s the real you behind the account you’re creating. And we also want to avoid fake UniCrush accounts being created which can be used for malicious activities and cyber crime – they threaten UniCrush platform and spoil things for everyone. We use a third party provider for account verification who will keep your phone number for up to 90 days for fraud identification purposes. We collect and use your phone number on the basis of our legitimate interests identified above and for the prevention of fraud.
To prevent abuse of the app, UniCrush takes decisions to remove accounts as part of its anti-spam procedures. In order to do this, our systems check accounts and messages for content that indicates breaches of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will automatically be removed.
We want to inform you that we don’t process payment transactions nor payment transaction data. This kind of data is processed only by specialized and secured payment processor companies.
If you decide to purchase any of our “Shop” packages, we will not process your payment information nor retain it. As mentioned above, this information is securely processed by specialized payment processor companies.
To enable UniCrush to provide a free non-premium service, we process some limited data (demographics and location) to drive targeted advertising in our legitimate interest including sharing such data with advertising networks. We may also receive data indirectly from such advertising networks.
When you use our app, we will collect information about Wi-Fi access points as well as other location information about your GPS coordinates. That information helps us identify your physical location so we can filter and display “nearby” posts to you based on the “range” you chose from settings.
We, or our third-party advertising partners, may also collect and use your device identifier to serve relevant ads to you through the app.
Legal basis on which UniCrush uses your data
We are only permitted to use your data when we have a lawful basis to do so. In the section below we provide an overview of the legal bases that UniCrush relies on to use your data. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this privacy notice how you can withdraw consent or opt-out of certain data uses (where applicable).
To provide you with the UniCrush dating, meeting and socializing service, we use your Name & Surname, email address, date of birth and location. This is a contractual necessity.
To facilitate above services, we use optional information that you choose to provide in your profile, which may include information about your sexual preferences, religion, ethnic background, photos etc. You give your consent on this.
To verify your identity and prevent fraud and to ensure the safety and security of users, we verify your phone number. This is a legitimate interest. It is in our legitimate interest to ensure that accounts are not set up fraudulently and to safeguard users of the app.
To serve targeted advertisements to users of the app, we may collect demographic and location information. This is a legitimate interest. It is in our legitimate interests to target advertisements so that users see relevant advertisements and to allow us to generate income from advertising revenue.
To filter and show “nearby” posts to you and other users of the app based on their set “range”, we use Wi-Fi access points and location data. This is a legitimate interest. It is in our legitimate interests to provide this functionality as part of the services.
To serve advertisements through the UniCrush app, we use your Device ID. This is a legitimate interest. It is in our legitimate interests and the interests of third party advertisers to deliver advertisements to you to promote their products.
To respond to correspondence and queries that you submit to us, we use your email and IP address. This is a legitimate interest. It is in our legitimate interests to respond to your queries to ensure that we provide a good service to users and troubleshoot problems.
To block accounts as part of our anti-spam procedures, we use your email address, phone number, IP address and IP session information, social network ID, name and surname, user agent string. This is a legitimate interest. It is in our legitimate interests to prevent unauthorized behavior and to maintain the safety and security of our services.
How long we’ll keep your data
We keep your personal information only as long as we need it for legitimate business purposes (as set out above) and as permitted by applicable law.
In practice, we delete or anonymise your information upon deletion of your account (following the safety retention window), unless:
we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations);
we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users’ safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account.
What information we collect if you’re under 18
UniCrush does not knowingly collect any information about or market to children, minors or anyone under the age of majority. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their Profile information from UniCrush. If we do delete a Profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new Profile.
Who we share information with
We may share aggregated information that includes your personal data (but which doesn’t identify you directly) with third-parties, together with other information including log data with third parties for industry analysis and demographic profiling and to deliver targeted advertising about other products and services.
We share your data with the following categories of third-parties:
Information technology companies (hardware and software) which provide services to support our products
Fraud prevention and anti-spam providers to protect the service from criminal activity
Administrators to monitor activity on the app and approve/remove content
Advertising partners, market places and providers of targeted advertising
Law enforcement agencies, where we are required to by law or to protect the vital interests of a person
Payment processing and telecommunications companies to facilitate payments for our premium services
We ensure these parties must adhere to strict data protection and confidentiality provisions that are consistent with this Policy. Measures are taken to ensure that the data shared is non-attributable to the greatest extent possible.
In the event that UniCrush or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, re-organization, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data.
Your data may be shared with other UniCrush group companies, for example, to block accounts and suspected fraudulent payment transactions as part of our anti-spam and anti-fraud procedures.
Your rights
Under Romanian and EU law, you have the right to lodge a complaint with data protection regulators. UniCrush has its main office in Romania. If you’re within the EU, you can get in touch with your local Data Protection Regulator if you want to raise a concern.
You have a number of rights under European Data Protection law if you are an EU citizen.
Right to be informed: what personal data an organization is processing and why (this notice).
Right of access: you can request a copy of your data.
Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
Right to erasure: you have the right to have your data deleted in certain circumstances.
Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider.
Right to object: in certain circumstances (including where data is processed on the basis
of legitimate interests or for the purposes of marketing) you may object to that processing.
Rights related to automated decision-making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.
If you want to exercise any of your rights listed above, please visit our Contact Us tab or email us at [email protected].
How do we protect your personal data
UniCrush and its hosting service provider have implemented appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal data. Our technical experts at UniCrush work hard to ensure your secure use of our app.
While we take reasonable precautions against possible security breaches of our app, servers, member database and records, no app, server or internet transmission is completely secure and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal data safe (including your password) and to keep your device safe. If you lose your password or give it out, or another service provider that you use suffers a data breach and you have used the same credentials with that service provider as you have with UniCrush, your personal data may be compromised. If that happens, please report it to Support via our Contact Us tab.
Where we keep your personal data
We want you to be able to access UniCrush wherever you happen to be in the world. To enable us to provide that service, we operate network of servers located in Romania, EU. The hardware is located in third-party data centers. Data collected by advertising partners may also be held outside the European Economic Area. We ensure that the data is adequately protected by ensuring that valid, legal mechanisms are in place such as: EU approved model clauses, US privacy shield certification and implementing robust contractual standards. If you want more information relating to the nature of the safeguards, we have in place please email [email protected].
Other personal data about you
If you contact our Support team via our Contact Us tab, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you) for 6 years after deletion of your account.
Usage of “cookies” UniCrush does not use cookies.